Terms of Service

Last Updated: January 22, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Doma Beauty Pty Ltd (ABN 69 667 515 433) ("Company", "we", "us", or "our") concerning your access to and use of the Creator Intel website and service (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.

2. Description of Service

Creator Intel is a software-as-a-service (SaaS) platform that enables TikTok content creators to:

  • Connect their TikTok account via TikTok's official API
  • Sync and view their TikTok video performance metrics
  • Export their video data in JSON format for analysis
  • Analyze performance patterns to inform content strategy

The Service is provided on a subscription basis with a free trial period.

3. Eligibility

You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4. Account Registration

To use the Service, you must create an account by providing accurate and complete information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring your account information remains accurate and up-to-date

We reserve the right to suspend or terminate accounts that provide false, inaccurate, or incomplete information.

5. Subscription and Payment

5.1 Free Trial

New users are eligible for a 7-day free trial. To activate your free trial, you must provide valid payment information. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription.

5.2 Subscription Fees

After your free trial ends, you will be charged the subscription fee according to your selected plan. All fees are:

  • Charged in advance on a recurring basis (monthly or annually, as selected)
  • Non-refundable except as required by law
  • Exclusive of applicable taxes, which will be added to your invoice
  • Subject to change with 30 days' notice

5.3 Payment Processing

All payments are processed securely through Stripe, our third-party payment processor. By providing payment information, you authorize us to charge your payment method for all fees incurred.

5.4 Failed Payments

If a payment fails, we will attempt to process it again. If payment cannot be processed after multiple attempts, we may suspend or terminate your access to the Service until payment is received.

5.5 Cancellation

You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. You will retain access to the Service until the end of the paid period. No refunds will be provided for partial billing periods.

6. TikTok Integration

6.1 TikTok Authorization

To use the Service, you must authorize Creator Intel to access your TikTok account data via TikTok's official API. By doing so, you grant us permission to:

  • Read your public TikTok profile information
  • Read your public video data and performance metrics
  • Store this data in our systems for the purpose of providing the Service

Important: Creator Intel has read-only access to your TikTok data. We cannot post, edit, or delete your TikTok videos. We cannot access private messages or unpublished content.

6.2 TikTok Terms Compliance

Your use of the Service in connection with TikTok is also governed by TikTok's Terms of Service and Privacy Policy. You are responsible for complying with TikTok's terms. We are not responsible for any violations of TikTok's terms that result from your use of the Service.

6.3 Revocation of Access

You may revoke Creator Intel's access to your TikTok account at any time through TikTok's settings or by disconnecting your TikTok account in Creator Intel's settings. Revoking access will prevent us from syncing new data but will not delete data already stored in Creator Intel unless you explicitly delete it.

6.4 No Affiliation with TikTok

Creator Intel is an independent service and is not affiliated with, endorsed by, or sponsored by TikTok or ByteDance Ltd. TikTok is a trademark of ByteDance Ltd.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree NOT to:

  • Use the Service in any way that violates applicable laws or regulations
  • Use the Service to transmit malware, viruses, or other harmful code
  • Attempt to gain unauthorized access to the Service or related systems
  • Interfere with or disrupt the Service or servers
  • Use automated tools (bots, scrapers) to access the Service without permission
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Remove, obscure, or alter any proprietary notices on the Service
  • Use the Service to harass, abuse, or harm others
  • Impersonate any person or entity or misrepresent your affiliation
  • Collect or store personal data of other users without consent
  • Resell, sublicense, or redistribute the Service without permission
  • Use the Service to violate TikTok's Terms of Service or Community Guidelines

We reserve the right to investigate and take appropriate action against anyone who violates this policy, including suspending or terminating accounts without refund.

8. Intellectual Property

8.1 Our Intellectual Property

The Service, including its software, design, text, graphics, logos, and other content (excluding user content), is owned by Doma Beauty Pty Ltd and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.

8.2 Your Content

You retain all ownership rights to your TikTok content and data. By using the Service, you grant us a limited, non-exclusive license to:

  • Store your TikTok data on our servers
  • Display your data to you through the Service
  • Process your data to provide analytics and export functionality

This license terminates when you disconnect your TikTok account or delete your Creator Intel account.

8.3 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use them without compensation or attribution.

9. Data and Privacy

Our collection and use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to our collection and use of your information as described in the Privacy Policy.

10. Disclaimers and Limitations of Liability

10.1 Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR SECURITY.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The results obtained from the Service will be accurate or reliable
  • Any errors or defects will be corrected
  • The Service will meet your specific requirements

10.2 No Guarantee of Results

Creator Intel provides tools for analyzing your TikTok data, but we do not guarantee that using the Service will improve your content performance, increase your followers, or achieve any specific results. Content performance depends on many factors outside our control.

10.3 Third-Party Services

The Service relies on third-party services (TikTok API, payment processors, hosting providers). We are not responsible for any failures, interruptions, or issues caused by these third parties. If TikTok changes or discontinues its API, we may be unable to provide certain features of the Service.

10.4 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DOMA BEAUTY PTY LTD, ITS DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS RELATED TO THE SERVICE EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR AUD $100, WHICHEVER IS GREATER.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Doma Beauty Pty Ltd, its directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of applicable laws or regulations
  • Your TikTok content or data

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  • Canceling your subscription through your account settings
  • Deleting your account through the Settings page

Upon termination, your access to the Service will end, and your data will be deleted in accordance with our Privacy Policy.

12.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if:

  • You breach these Terms
  • Your payment fails and remains unpaid
  • We are required to do so by law
  • We decide to discontinue the Service (with 30 days' notice)
  • Your use of the Service poses a security risk or violates applicable laws

12.3 Effect of Termination

Upon termination:

  • Your right to use the Service will immediately cease
  • You will no longer have access to your data stored in the Service
  • We will delete your data in accordance with our Privacy Policy
  • You remain responsible for all fees incurred prior to termination
  • Sections of these Terms that by their nature should survive termination will survive

13. Changes to the Service and Terms

13.1 Changes to the Service

We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

13.2 Changes to Terms

We may update these Terms from time to time. If we make material changes, we will notify you by:

  • Posting the updated Terms on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)

Your continued use of the Service after any changes constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service and may cancel your account.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms are governed by the laws of New South Wales, Australia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in Sydney, New South Wales, Australia.

14.2 Dispute Resolution

If a dispute arises between you and Creator Intel, we encourage you to first contact us to seek an informal resolution. Most disputes can be resolved this way.

If we cannot resolve the dispute informally, you agree that any legal action or proceeding must be brought exclusively in the courts of New South Wales, Australia.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Doma Beauty Pty Ltd regarding the Service and supersede all prior agreements and understandings.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We will not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.6 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights.

16. Contact Information

If you have any questions about these Terms, please contact us:

Doma Beauty Pty Ltd

ABN: 69 667 515 433

Address: Sydney NSW 2000, Australia

Email: [email protected]

Acknowledgment: By using Creator Intel, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.